About ReviewsReplies

Revolutionizing review management for businesses worldwide

Our Story

Founded in 2024, ReviewsReplies emerged from the need for businesses to efficiently manage their online reputation across multiple review platforms. As review platforms proliferated and customer feedback became increasingly important for business success, we recognized the challenge businesses faced in monitoring and responding to reviews across Google Business Profile, Facebook, Yelp, TripAdvisor, and other platforms.

Our Mission

To empower businesses of all sizes with the tools they need to effectively manage their online reputation, engage with customers, and build trust through transparent and responsive review management.

What We're Building

ReviewsReplies is developing a comprehensive SaaS platform that will offer:

Unified Dashboard

Manage all review platforms from one central location

AI-Powered Responses

Smart AI will help craft professional responses automatically

Real-time Analytics

Advanced insights and sentiment analysis for your reviews

Enterprise Security

SOC 2 compliance and end-to-end encryption

Review Campaigns

Automated review request campaigns for satisfied customers

Team Collaboration

Multi-user support with role-based permissions

Platform Integrations

We're working on official integrations with major review platforms:

Google Business Profile

Direct integration with Google Business Profile API to manage reviews, respond to customers, and monitor your Google presence. We follow all Google API guidelines and terms of service.

Facebook Pages

Integration with Facebook Graph API to manage page reviews and recommendations, helping businesses maintain their Facebook presence.

Yelp for Business

Connection with Yelp's business tools to monitor reviews and engage with customers on one of the most trusted review platforms.

TripAdvisor

For hospitality and tourism businesses, we're building integration with TripAdvisor's business tools to manage travel-related reviews.

Technology & Security

ReviewsReplies is built with enterprise-grade security and scalability in mind:

Security Features

  • • SOC 2 Type II compliance (in progress)
  • • End-to-end encryption for all data
  • • Secure API connections with OAuth 2.0
  • • GDPR and CCPA compliant data handling

Performance

  • • 99.9% uptime SLA commitment
  • • Global CDN for fast response times
  • • Auto-scaling infrastructure
  • • Real-time data synchronization

Launch Timeline

Q2 2025

Private beta launch with Google Business Profile integration

Q3 2025

Public launch with Facebook and Yelp integrations

Q4 2025

Advanced features and additional platform support